Lessons From a Difficult Person: How To Deal with People Like us 1st Edition by Sarah H. Elliston M.A.T.

 

 

The funny thing is that Sarah Elliston never realized she was “a difficult person,” -- someone who harangued people until she got her way, threw snip fits and temper tantrums, talked over her bosses and pointed out what she thought were their misconceptions. In her family, where she felt bullied, the only way she knew how to get someone’s attention and approval was to voice her opinion—and loudly! Without standing her ground, how could she do what she thought was best for herself and everyone else around her. She wasn’t intentionally mean-spirited. She was just trying to do what she thought was RIGHT! Until a kind, but firm, boss woke her up! With great compassion, and strength, her boss pointed out that that her actions had consequences. That in being “difficult,” she was not only disrupting the office camaraderie and production, but impeding her own professional advancement. That’s the beginning of Sarah’s transformation— when she started on the journey to leave behind the difficult person, and become the woman who teaches others how to deal with difficult people. Sarah “Sam” Elliston is now bringing forth her vital manual on how to awaken the challenging personality, and change both the relationship and the environment with her new book Dealing with Difficult People; Lessons Learned from a Difficult Person. Today, Elliston is a highly successful workshop leader and trainer, who offers wisdom learned the hard way—and through rigorous study and certification in many areas of professional training that aid her in her work -- Values Realization, Parent Effectiveness Training and Reality Therapy. She is a faculty member of the William Glasser Institute. Glasser is an internationally recognized psychiatrist and developer of Reality Therapy, a method of psychotherapy that teaches people they have a choice in how they choose to behave. The methods Elliston offers in her book end the trauma and the drama, and minimizes the possibility of confrontation. She gives YOU the ability to take a strong, positive, confident—yet compassionate--stance with the “difficult person”—whether that is a relative, coworker, friend, one of your children or anyone else for that matter. Elliston offers: * How to identify the ways to talk to a difficult person -- without drama-- that will lead to change * The true incentives that make people change * How to make real the consequences of the difficult person’s action—both to him and to those impacted * How to soften the blow through belonging * How to identify areas in yourself that are triggered by the difficult person so you can neutralize those hot buttons, and communicate without judgement Elliston lays out a proven script for peacefully transforming the difficult person’s behavior and the environment—or getting that person to move on. She gives you the tools for a successful change conversation with a difficult person. For more information, visit www.sarahelliston.com